Privacy Notice
Http://www.Bobspool.com
If you have any questions or concerns about our Privacy Notice, please don't hesitate to us at: 707-545-4530. You may also e-mail us at Thespaguy@bobspool.com.or you may send a letter to:By visiting Http://www.bobspool.com you agree to accept the practices described in this Privacy Notice.
Our privacy policy:
For more than 15 years, Bob's Pool & Spa has developed relationships with customers based on respect and integrity. we am aware of the of the trust and confidence you demonstrate when you visit my website, or request in home service, and provide me with information. The Privacy Notice below is posted to demonstrate my adherence to the practices you'll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company's history.
Changes to this Privacy Notice, Conditions of Use and Notices:
This Privacy Notice and Terms of Use may change over time and the use of information which we gather is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was created on February 1, 2002. If you visit our web site, your visit and any dispute over privacy is subject to this Notice and Terms of Use, including the application of the laws of the State of California.
Personal Information Collected By Bob's Pool & Spa:
Bob's Pool & Spa uses information collected from it's visitors to personalize and improve your visit to our website.
We gather the following types of information:
Name, address, phone, fax, email addresses and or related pool and spa information.
Information you give us:
Bob's Pool & Spa collects any information which you enter on the Web site. This information is normally provided when you search, buy, participate in a contest, sweepstakes or on-line survey, or when you communicate with a customer service, sales or technical service through the web site, telephone, mail or fax. You also provide information when you establish a service account. Examples of the type of information you may supply include your name, address, telephone number, credit card information, e-mail addresses, and swimming pool or spa information.
Automatic Information collected by us:
Whenever you visit our web site, we collect and store information such as "cookies" which remember information about a visitor from one page to the next and from one visit to the next. We collect and analyze the IP address used to connect your computer to the Internet; login; password; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that was sent to you; the URLs which lead you to and around our web site including the date and time; the pages and or products you viewed or searched for and the phone number used to call voice telephone numbers. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our web site without providing this information. You are welcome at our web site if you use this software but we will not be able to offer you our personalized services.
Orders:
If you place an order, we will always use a secure order form which requires you to provide contact, billing, and financial information. We also accept PayPal.
Sharing of Information with third-parties - Affiliated Businesses:
We may share any information supplied with any affiliated business that is substantially controlled by Bob's Pool & Spa. Any information that may be shared in this way will be subject to this Privacy Notice.
Independent Contractors:
We may employ other companies or individuals to provide certain services to us such as sending e-mail, analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose.
Orders:
When you buy something from us, we may share your name and mailing address with a few carefully selected marketing partners. When you place your order you will be given a clearly labeled opportunity to opt out of sharing this information. We will never share any telephone number(s), e-mail addresses, or financial information which you have given us with any marketing partner(s).
Aggregate information:
We provide aggregate information to some of our business partners. This information does not allow them to identify you individually.
Vendors:
We provide some of our vendors with your contact information so that they may contact you directly with product support information. You may always opt out of providing contact information to our vendors if you choose.
Third Party Transaction-Level Data:
If you visit our site from a third-party site the third-party site may be able to access your individual transaction information. In order to track and credit your transaction the third-party site may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party site to our web site. Any transactions made at our web site while such a code is active will be reported back to the third party site. We will only report non-personal information to these sites such as the date of the transaction, the product (s) purchased and the amount spent. We will not report any information to these third party sites that will allow them to personally identify you. The presence of a 3rd party navbar atop any site is an indication that the third party site may be able to see your activity on our site.
Third Party Ads, Surveys and Promotions:
We may use third parties to display ads, surveys and various promotions on our site. These will always be labeled with the third party name. These third party applications may contain cookies or other code which are outside of our control. Although we will attempt to only work with third parties who respect your privacy, we are not responsible or liable for any information collected by these third parties or how it is used. You should contact the third party directly or check the third party's privacy Notice to see how any information that they may gather will be used.
Link to Third Party Sites:
Our web site contains links to third party sites, such as vendors, manufacturers, dealers, distributors, and more helpful information. Bob's Pool & Spa is not responsible or liable for the privacy policies or practices of content found on these sites. We suggest that you check the Privacy Notice of each site you visit.
Third Party Checkout Links:
If you use a third party checkout link on our site such as the AOL Quick Checkout Program or Microsoft Passport wallet service, your name, billing and shipping addresses and credit card information is transferred to us from your account with the third party to enable you to check out of our site without having to re-enter certain information.
Action Tags:
Bob's Pool & Spa web pages may contain action tags set by third party firms for the purpose of collecting anonymous information about the usage of our site by our customers. Action tags are also known as web beacons or 1 pixel gifs. Action tags are a technique used to compile aggregated statistics about the effectiveness of our web site. They do not use personally identifiable information, such as names or addresses, and do not link online actions to an identifiable person.
Law Enforcement and Protection of Users:
We will release personally identifiable information to third parties and organizations when we believe it is appropriate to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of our company and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.
Business Transfer:
Bob's Pool & Spa has been in business independently for more than 20 years, and our intent is continue for at least another 30 years. However, in the unlikely event that Bob's Pool & Spa is sold, has substantially all of its assets acquired or merges or becomes affiliated with any other individual or entity, any customer information owned or under the control of Bob's Pool & Spa may be one of the transferred assets.
Security:
Our web site protects the security of information you transmit to us by using Secure Sockets Layer (SSL) software, which encrypts information you input. In order to protect against unauthorized access to your account, you should sign off when you finish visiting our site.